our policies

Expected ship time is 2/4 business days from time payment is received.
To return item(s), simply fill out the form on the back of the invoice. Send the order, in unworn condition with tags attached within 7 days of receipt, to:

Plume
Attn: Jenny Smith
1215 Euclid Ave., #2B
Charlotte, NC 28203
917-573-7144

Refunds are processed within 5-7 business days of package receipt, and can only be issued to the original payment method. Shipping is non-refundable, and customer is responsible for cost of shipping the return. All sale items are FINAL sale.